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Returns + Exchanges

We understand that some things just don't work out! If you are unsatisfied with a product you selected for any reason, we are always happy to make recommendations for alternative products.

If you would like to process a return or exchange, you may do so within 60 days of your purchase through our self-service returns portal. You will not be charged for return shipping. For orders processed longer than 60 days ago, please contact us at hello@primallypure.com

Looking to return or exchange?

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*We reserve the right to limit or refuse any return or exchange. All returns and exchanges are subject to a third-party verification process.